Office Policies

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Mission Statement

h-braces1.jpgThrough mutual respect and understanding of ourselves, our patients and the community, we have developed a strong, cohesive team to provide an exceptional experience for everyone involved. We are here to:

Celebrate our patients’ success!
Communicate our patients’ needs!
Educate our patients about their treatment!
Demonstrate compassion and caring
to our patients!

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday, Tuesday & Thursday:
Wednesday:
Friday (once a month to see patients):
Friday (non-patient):

8:00 a.m. – 5:00 p.m. (Lunch: 12:00 p.m. – 1:30 p.m.)
8:00 a.m. – 2:00 p.m.
8:00 a.m. – 12:00 p.m.
9:00 a.m. – 12:00 p.m.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.


Patient Testimonial

Friendly Environment
Etling Orthodontics made us feel at ease from the very first consult. My daughter was only 7 years old at the time and the entire staff welcomed her and has made the entire experience of a palate expander and braces very easy. Their "Etling buck's" incentive program really encouraged my daughter to take care of her teeth as well as helped to make the office visits fun.
- Traci H.